shopper – I simply want some recommendation or help if attainable? I would actually recognize anyones 2cents on this

I despatched BTC from Paxful to an alternate known as LAtoken. $36 price of BTC was despatched, nothing main to anybody else however actually large to me. Cope pasted and confirmed handle. NO btc arrived nearly a day later.
Once I test on the blockchain the handle says
“This handle has transacted 2 occasions on the Bitcoin blockchain. It has obtained a complete of 0.00022816 BTC ($13.04) and has despatched a complete of 0.00022816 BTC ($13.04). The present worth of this handle is 0.00000000 BTC ($0.00).”
The alternate isn’t answering as properly so I am misplaced. So pissed off and questioning if the cash is misplaced. I might love to simply make certain.
right here is the Txhash
9875516de2037143c60ae2bb84d3cf18678c0c906a9c712eddd36e65018f5d6f
right here is the handle
1J4TJDRuCvTJ9hCL7cXihtAZbM3THVKC6d